Choosing a gutter company can feel overwhelming. A quick online search can return dozens of contractors, and many homeowners aren’t sure how to compare one company to another.
The truth is that there isn’t one “best” gutter company for every homeowner. The right contractor often depends on your budget, the scope of your project, the type of services you need, and what qualities matter most to you.
In this article, we’ll compare five established gutter companies serving the CSRA using publicly available information, including experience, reviews, reputation, and services offered.
Full Disclaimer
South Point Roofing & Gutters is included in this list and competes with many of the companies mentioned below. This list is not presented in a specific ranking order. The goal is to help homeowners compare gutter companies using publicly available information.
Every homeowner’s project is different, and another company on this list may be the best fit depending on your needs.
Quick Answer
Table of Contents
What Makes a Good Gutter Company?
Homeowners often compare gutter companies using the following criteria:
Years of experience
Customer reviews and ratings
Better Business Bureau standing
Communication and professionalism
Types of gutter services offered
Warranty offerings
Local reputation and longevity
Why Does Experience Matter?
Installing gutters isn’t as simple as attaching metal to the side of a home. Proper gutter installation requires understanding roof drainage, downspout placement, water flow, and how rainwater impacts your foundation and landscaping.
An improperly installed gutter system can lead to:
Water pooling around your foundation
Erosion around landscaping and flower beds
Basement or crawl space moisture issues
Rotting fascia boards and soffits
Water stains and siding damage
Companies with years of experience have usually encountered a wide variety of drainage challenges and home designs, which can help prevent these problems before they happen.
Why Do Reviews Matter?
Customer reviews often give homeowners insight into things that aren’t always obvious during an estimate, including:
Communication throughout the project
Whether crews showed up on time
How problems were handled
Installation quality
Cleanup and professionalism
Whether customers felt comfortable recommending the company afterward
No company is perfect, and every contractor will likely have a few unhappy customers. However, consistently positive reviews over a long period of time can be a good indicator of customer satisfaction.
Why Does Local Reputation Matter?
An established local company is generally easier to reach if questions arise after the project is complete.
Companies that regularly work in the CSRA also understand issues that are common in our area, including:
Heavy summer rainstorms
Pine needle buildup
Water pooling around foundations
Clogged gutters from leaves and debris
Drainage issues caused by clay-heavy soils
A contractor who understands these local conditions may be better equipped to recommend solutions that fit your home’s needs.
How We Chose Gutter Companies for This List
The four companies below were reviewed using publicly available information, including:
Company websites
Google Business Profiles
Better Business Bureau ratings
Customer review platforms
Public information regarding years in business
Most companies included met several of the following criteria:
Established local presence
Strong review history
Positive customer satisfaction trends
A rating of A or higher with the Better Business Bureau
Multiple years of experience serving homeowners in the CSRA
Quick Comparison Table
Company | Best Known For | BBB | Years of Experience | Strong Review Presence | Good Fit For |
Crosby Roofing | Gutters and exterior services | A+ | 20+ Years | Yes | Homeowners wanting an established local company |
South Point Roofing & Gutters | Roofing and gutters together | A+ | 20+ Years | Yes | Homeowners wanting an established local company with roofing and gutter services under one roof |
Southpaw Roofing | Storm restoration and exterior services | A+ | 20+ Years | Yes | Insurance and storm-related projects |
Brighter Side Roofing Company | Roofing, gutters, and exterior services | A- | 20+ Years | Yes | Homeowners wanting an established local contractor that offers multiple exterior services |
Customer Satisfaction Comparison
One of the most common questions homeowners ask is:
“How do I know if a company actually takes care of its customers?”
While no review system is perfect, looking at customer satisfaction trends can help homeowners better understand the experiences other customers have had with a company.
It’s important to note that not every review shown below is specifically related to gutter work. Some reviews may involve roofing projects, siding, insurance claims, or other services provided by the companies listed.
However, these reviews can still provide valuable insight into the overall customer experience, including communication, professionalism, responsiveness, and whether customers were satisfied with the company they hired.
Customer Satisfaction Snapshot
Company | Total Google Reviews* | Positive Review Percentage | BBB Rating |
South Point Roofing & Gutters | 830+ | 95.1% | A+ |
Brighter Side Roofing Company | 263+ | 95% | A- |
Southpaw Roofing | 395+ | 94.9% | A+ |
Crosby Roofing | 772+ | 59.7% | A+ |
*Review counts are based on publicly available information and may change over time.
Customer Satisfaction Ranking
Rank | Company | Positive Review Percentage |
1 | South Point Roofing & Gutters | 95.1% |
2 | Brighter Side Roofing Company | 95.0% |
3 | Southpaw Roofing | 94.9% |
4 | Crosby Roofing | 59.7% |
Important Note About This Data
Not all of the reviews analyzed were specifically for gutter projects. Some reviews involve roofing, siding, insurance claims, or other exterior services.
The purpose of this information is to provide insight into overall customer satisfaction and the experience of working with each company.
Additionally, some companies on this list serve homeowners outside of the CSRA in areas throughout Georgia and South Carolina. To keep this comparison as fair and accurate as possible, reviews that were clearly tied to work performed outside of the CSRA were not included in this analysis.
Customer satisfaction percentages should not be viewed as the sole factor when choosing a contractor. Instead, they should be used alongside other important considerations such as:
Experience
Communication
Warranties
Services offered
Reputation
Whether the company is a good fit for your specific project
Top 4 Gutter Companies in the CSRA
Crosby Roofing
Best for: Gutter installation, gutter replacement, and exterior services.
Golden Standard Score: 6 / 6
Good Fit If You:
Want an established local company.
Value a long history in the CSRA.
Prefer a company with a large review presence.
Need both roofing and gutter services.
Public Information Highlights
20+ years of experience
Better Business Bureau Rating: A+
772+ Google reviews
Serves homeowners throughout the CSRA and surrounding areas
South Point Roofing & Gutters
Best for: Gutter installation, gutter replacement, gutter guards, and homeowners wanting an established local company that offers both roofing and gutter services.
Golden Standard Score: 6 / 6
Good Fit If You:
Want an established local company with a long history in the CSRA.
Need roofing and gutters completed by the same contractor.
Want a detailed inspection and estimate process.
Prefer a company with a strong online reputation and review history.
Need gutter replacement after storm damage.
Value communication throughout the project.
Public Information Highlights
20+ years of experience
Better Business Bureau Rating: A+
830+ Google reviews
95.1% positive review percentage
Multiple office locations serving Augusta, North Augusta, Aiken, and the surrounding CSRA
Offers both roofing and gutter services
Southpaw Roofing
Best for: Gutters, storm restoration, and insurance-related projects.
Golden Standard Score: 6 / 6
Good Fit If You:
Need gutters following storm damage.
Need help navigating insurance claims.
Want an established local contractor.
Need roofing and gutter work together.
Public Information Highlights
20+ years of experience
Better Business Bureau Rating: A+
395+ Google reviews
94.9% positive review percentage
Brighter Side Roofing Company
Best for: Gutters, roofing, and exterior home improvement projects.
Golden Standard Score: 6 / 6
Good Fit If You:
Want an established local contractor with a long history of serving homeowners.
Need both roofing and gutter work completed by the same company.
Prefer a company with a strong online reputation and customer review history.
Need multiple exterior services completed through one contractor.
Value working with a company that has been serving the CSRA for many years.
Public Information Highlights
20+ years of experience
Better Business Bureau Rating: A-
263+ Google reviews
95%+ positive review percentage
Offers roofing, gutter, and exterior home improvement services throughout the CSRA
Who Is South Point Roofing & Gutters a Good Fit For?
South Point Roofing & Gutters may be a strong fit for homeowners who:
Need gutter replacement or installation.
Need roofing and gutters completed together.
Want gutter guards installed.
Prefer a detailed inspection process.
Value communication and a strong local reputation.
Need assistance after storm damage.
What Should You Ask Before Hiring a Gutter Company?
Before hiring a gutter contractor, consider asking these questions:
How long have you been installing gutters?
What type of gutters do you recommend and why?
What warranties are included?
Will you inspect my drainage problems?
Who will manage my project?
You should also be cautious of companies that:
Pressure you to sign immediately.
Do not provide a written estimate.
Communicate poorly.
Offer pricing that seems too good to be true.
Cannot provide local references.
Do not discuss drainage concerns around your home.
Your Next Step
Choosing a gutter company can feel overwhelming, but comparing the right information can make the process much easier.
The best next step is to narrow your list, request estimates, and compare communication, warranties, experience, and professionalism.
If your project involves gutter replacement, gutter guards, or roofing and gutter work together, South Point Roofing & Gutters would be glad to answer your questions and provide a professional inspection and estimate.
